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Terms and Conditions

Last updated Nov 5, 2026

These terms set out the rules for using EasySpainNow and the free Spain Navigator. They are written in plain English, which is also the language of the contract. Please read them before you open an account, and save or print a copy if you like.

Who we are

EasySpainNow is published by TWENTY M, a French simplified joint-stock company (SAS) with share capital of 1,000 euros, registered with the Paris Trade and Companies Register under number 990 370 603, with its registered office at 229 rue Saint-Honoré, 75001 Paris, France, and EU VAT number FR75990370603 (“we”, “us”). TWENTY M also publishes EasyFranceNow. You can reach us at contact@easyspainnow.com or through the contact page.

What these terms cover

  • Your use of easyspainnow.com and its newsletter.
  • Your use of the Spain Navigator, our free app, and its account.

Using the site means you accept the parts of these terms that apply to using it. The parts on the Spain Navigator apply when you open an account, in the version published that day.

We no longer offer the visa dossier review or the apostille and sworn translation service, which we sold until October 1, 2026. If you paid for one of them, or for the Spain Navigator before it became free on November 5, 2026, the terms published on the day of your order still apply to that order, including your right of withdrawal and your refund rights. Write to us at contact@easyspainnow.com to use them.

In these terms, a “consumer” is a person acting for purposes outside their trade, business or profession.

You must be 18 or older to open a Spain Navigator account.

Information, not advice

Everything on EasySpainNow, including the articles and the Spain Navigator, is general information for people planning a move to Spain. It is not legal, immigration, tax, financial or medical advice, and it does not create a lawyer and client relationship. Each article and each figure of the Navigator shows the date its sources were read, and rules change after that date. Before you act, check the current requirement with the authority concerned, or ask a licensed professional when your situation calls for one.

Accounts

The only account on EasySpainNow is the Spain Navigator account. Reading the site and the newsletter need no account.

The Spain Navigator

What it is. The Spain Navigator is a web app that puts the steps of a move to Spain in order, adapted to the answers you give it. It is free: we ask for no card and no payment, and there is no trial period and no paid tier. If we ever add a paid option, these terms will say so, and you will see its price before you choose it.

Your account and sign-in. You open an account with your email address. We send a one-time code to that address, and the code opens your account; you sign in the same way on any device. Keep your email account secure. One account is for one person.

How long it lasts. Your account has no end date. You can delete it at any time from your account page, which ends your use of the Navigator at once and at no cost. We may change, merge or remove parts of the Navigator as the rules they explain change, while keeping its purpose. If we ever decide to close it, we tell account holders by email at least 6 months before, and since your data is stored on your own device, it stays yours.

Personal use. You may use the Spain Navigator for your own move and your household’s: you, your partner and your children. You may not share your account with anyone outside your household, resell access, use it to serve clients, or copy its content to publish or sell it. If you break these rules, we can suspend your account after telling you why, or at once in case of fraud, scraping or abuse of the sign-in.

Where your data lives. What you enter in the Navigator is saved in the browser you use, not on our servers. The consequences:

  • we cannot see your data, and we cannot restore it;
  • clearing your browsing data, or using a private window, erases it;
  • another browser or device starts empty until you import the copy you exported from your account page.

Export a copy from time to time; it is your only backup.

If something does not work. If the Navigator does not work as described, tell us at contact@easyspainnow.com and we fix it as quickly as we can. Nothing in these terms takes away a right the law gives you as a consumer.

Disputed payments. For an order paid before November 5, 2026, a payment you dispute with your bank suspends your account while the dispute is open, even though the Navigator is now free.

Complaints and disputes

If something goes wrong, write to us first at contact@easyspainnow.com. We answer within two business days and do our best to settle it quickly.

If our answer does not settle it:

  • if you live in the European Union, the European Consumer Centre in your country gives free help with a dispute against a business based in another EU country;
  • you can take the dispute to court, as set out in “Governing law and courts” below.

Liability

We build and check the articles and the Spain Navigator with care, and we are responsible for our own errors as the law provides. We are not responsible for:

  • decisions, delays or changes of rules by consulates, government offices, courts or other authorities;
  • events beyond our reasonable control, such as an outage of our hosting or email providers;
  • losses caused by information you gave the Navigator that was wrong or incomplete;
  • decisions you take relying only on the articles or the Navigator, which are general information.

Nothing in these terms limits or excludes our liability where the law does not allow it, including for personal injury, gross negligence or intentional misconduct, or any right you have as a consumer.

Intellectual property

The articles, the Spain Navigator (its content, calculations, templates and code), the EasySpainNow name and logo, and the design of the site belong to TWENTY M or to those who licensed them to us. You may read, print and save pages for your own use, share links, and quote a short extract if you name EasySpainNow and link to the page. The letters and forms the Navigator drafts with your details are yours to use for your own procedures. Anything else, such as republishing articles, copying the Navigator, scraping the site or reselling what you took from it, needs our written permission.

The articles and the Spain Navigator link to official pages and, sometimes, to companies. We are not responsible for the content of other sites. Some links are affiliate links, which may earn us a commission at no extra cost to you, and some companies appear as partners. Partners are how we keep the Spain Navigator free. Every partner placement is labeled, and neither commissions nor partnerships change what an article or the Navigator says, the sources it cites or what it concludes. We never sell or rent your email address. The affiliate disclosure explains how this works.

Personal data

How we handle your personal data is set out in the privacy policy.

Governing law and courts

These terms are governed by French law.

  • If you are a consumer living in the European Union, you keep the protection of the mandatory rules of your country of residence. You can take a dispute to the courts of the country where you live or to the competent courts of Paris, France, and we can take action against you only in the courts of your country.
  • If you are a consumer living outside the European Union, disputes go to the competent courts of Paris, France, without prejudice to any mandatory protection that the law of your country gives you and that cannot be excluded by contract.
  • In any other case, disputes go to the courts of Paris, France.

Changes to these terms

We may update these terms, for example when we add an offer or the law changes. The date at the top shows the current version. If a change affects Spain Navigator account holders, we tell them by email before it applies.

Contact

Email contact@easyspainnow.com, use the contact page, or write to TWENTY M, 229 rue Saint-Honoré, 75001 Paris, France.